1- How do I change the chocolate combinations in my subscription?

You can change the chocolate combination for your next shipment each month. To do so, log into your Moxē account and make the request directly on our platform.

Remember, you have up to 5 business days before the next billing cycle to make changes. If no changes are requested, the same chocolates from the previous month will be automatically sent.

2- How do I cancel my subscription?

To cancel your subscription, log into your Moxē account and make the cancellation request directly on our platform. You must do this at least 5 business days before the next billing cycle.

3- What benefits do I receive by subscribing?

Our monthly subscription offers a 10% discount on the individual chocolate prices. Additionally, you will receive exclusive information about our new releases firsthand.

4- What happens if the product arrives in poor condition?

If your chocolate arrives in poor condition, please contact us at InfoCol@moxefoods.com immediately. We will promptly send you a replacement. Please describe the issue in your email so that we can improve our logistics and distribution processes.